Training a New Generation

This page is dedicated to those individuals who provide training and training resources in a corporate / professional environment.

This page is meant to take a lighthearted look at how culture is shifting in concert with rapid technological advances. These shifts are already affecting training in retail and hospitality, and could affect corporate training in the near future.

As this rapid disruption continues, we must stay ahead of it.

Introduction

 We are witnessing firsthand a technological and cultural disruption, affecting the way we socialize and the way we learn. How do we prepare to train a new generation?

CliffsNotes on Steroids

Gargling helps you get fresh breath…. Googling helps you get fresh information!

No Yawning… Yes Chunking

Rule No. 1    –     Don’t bore your audience!

Rule No. 2    –    What was rule no. 1?

Gamify Me!

We have become a gamification nation. If you agree… you will be awarded 27 purple whistles and a Gucci shoe tree.

Video Video Video

A picture says 1000 words but a video paints 1000 pictures!

In Closing

It is difficult to separate the rapid advancements in technology from the swift changes in culture. We must constantly be prepared as we train a new generation in the workforce.

Learn more about how different generations learn. Click (tap) the new Interactive Generation tool. Mobile friendly.

Please leave a comment below! Thank you!

28 Comments

  1. Jason

    This really got me thinking. It is definitely tougher training the younger employees. Not sure we are ready to do away with the old ways yet though.

    Reply
    • Chuck

      Hi Jason, please don’t get the wrong idea. I am still heavily involved in QRCs, infographics, ILT and other forms of traditional training. But I still believe that as instructional designers we need to evolve with the times.

      Reply
  2. kent Johnson

    I think it’s a great idea to understand your audience and build training based on the way they like to learn. This can be gathered in a quick survey and build your trainings around that. Try and keep it down to 3 styles, but I like where this is going…

    Reply
    • Chuck

      Hi Kent, I think your comment is spot-on and agree with you wholeheartedly. This site might not be as relevant when the training is instructor-led in a corporate environment. But even in that scenario, chunking content and incorporating icebreakers, knowledge checks and gamification is still relevant. Inclusion of occasional videos helps break up the session.

      Reply
  3. Sherri Drake

    I enjoyed these videos. They were fun, short and engaging! Being young myself, I guess you are right!

    Reply
    • Chuck

      Thanks, Sherri! I appreciate the validation, hahaha.

      Reply
      • David

        Excellent videos that are straight to the point and was able to tune into my type of learning.

        Reply
        • Chuck

          Thanks David!

          Reply
  4. Tracy Paddock Beam

    Love it! Great way to relay training tips and tricks as well as demonstrate your capabilities. Fun visuals.

    Opportunities for improvement:
    – I experienced sound issues with the last 3 videos.
    – Things to Consider to showcase additional capability:

    Reply
    • Chuck

      Hi Tracy, thank you so much for the great suggestions! Sorry about any audio problems you experienced. Please let me know which device and browser you viewed them from. With regards to (1) you are absolutely right. I left out an important aspect of gamification. (2) The fun interactive game is a fantastic idea! Thank you!
      I will add a fun interactive game this weekend.
      (3) I might want to discuss this further with you as this is a very interesting idea!

      Reply
      • Roger Keizerstein

        Nice video. I liked the linear nature of it. Even though my digressions during trainings are often positively commented on—the story behind the story—i ran out of time during my last workshop and the video reminded me to tighten up, be more economical and to figure out some form of game playing i can offer, if for nothing else than comic relief from the serious subject matter often presented.

        Reply
        • Chuck

          Good point, Roger! I know that with your workshops, you try to change it up, and offer multiple interactive opportunities for your audience.

          Reply
  5. Zanetta

    Things have definitely changed and attention spans are shorter, so we must all adapt. We live in a world with information overload, so you have to stand out in order for things to stick. Technology has made life easier, but it has also changed everyone’s daily lives. Staying in tune with new training methods that are most effective with this everchanging culture is exactly the point. Great job!

    Reply
    • Chuck

      Hi Zanetta, thank you very much for your feedback. You bring up some very good points!

      Reply
  6. Paul

    Targeting how your audiences learns best is spot on. There is no longer a one size fits all (assuming there ever was) approach. We are now in a world of customization to fit each individual. You are spot on.

    Reply
    • Chuck

      Good point, Paul. Thanks! I think for a lot of us who train in a corporate environment, we are not yet feeling the symptoms of this new cultural shift as much as training for a retail environment or hospitality environment, but the culture shift is real and will soon change the way we operate IMO.

      Reply
  7. Jessica

    Hi Chuck! I loved the videos. They were short and straight to the point. The graphics were very engaging as well. I think the videos give developers something to think about regarding their growing new audience. The training community will need to focus on how to grasp and retain the attention of the newer generation coming into the workforce.

    Reply
    • Chuck

      Thank you so much Jessica for your feedback! I really appreciate the encouraging words!

      Reply
  8. Angela Maina

    Hi Chuck! I love the format of this. Short, concise, engaging and with a human voice (don’t get me started on robotic voices). And the message is spot on!

    Opportunities for improvement – I’m not sure if this content is meant for instructional designers, teachers, learners or all the above? Call out your target audience upfront and set the stage for what you’re about to present and what you hope to achieve (aligned with the call to action)

    Reply
    • Chuck

      Hi Angela, thanks for the invaluable feedback! Very good point on not calling on a specific target audience. When I set this up initially, I did not treat it as a learning deliverable. It was more of a parody on culture shifts. But you are right! I will modify the beginning to call out the audience.

      Reply
  9. Shelley Lacks

    This site is really good! It kept my interest throughout all of the videos. I liked that each video was short because I felt as if I had accomplished something each time I finished watching a video.

    Plus, the content is really relevant. I’m designing training materials for folks who work in plants and warehouses. The younger employees definitely want videos and materials that are quickly accessed electronically on a cell phone or iPad. It seems that the older employees prefer paper-based, very thorough step-by-step instructions.

    Keep up the great work, Chuck!

    Reply
    • Chuck

      Thanks, Shelley! I appreciate your insight. I agree with you 100% that there is no one-size-fits-all. Yes, I realize that the content might seem foreign to older viewers who work in a corporate environment.

      Reply
  10. Heather

    I like this a lot especially as someone that has a hard time paying attention

    Reply
    • Chuck

      Thanks, Heather. We cannot expect everyone to learn the same way it has always been done.

      Reply
  11. Karl

    Not sure you can bunch together all Generation Z or Millennials into one style of learning. In general, I agree with most of the assertions on this site, and the videos are short and fun.

    Reply
    • Chuck

      Hi Karl, the intent was to take a lighthearted look at training for a future generation. I realize that you cannot put everyone in a single box. Glad you thought the videos were fun.

      Reply
  12. Omar Bell

    This was very helpful in pointing out how technology and our shifting attention deficit can work together more effectively. Thanks for sharing the facts and using the techniques discussed “chunking” to engage us.

    Reply
    • Chuck

      Hi Omar, Thank you very much for your thoughtful comment!

      Reply

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